Legal
Terms of Service
These terms govern your use of airportparkingmelbournes.com. If any part does not sit right with you, please stop using the site.
About this website
airportparkingmelbournes.com is an independent information resource about parking at Melbourne Airport, Arrivals Dr, Tullamarine VIC 3043. It explains the parking products, rate structures, booking process and terminal access so travellers can decide before they drive.
Who does what
- This website
- Publishes explanations of Melbourne Airport parking options, rate bases and terminal guidance.
- Melbourne Airport
- Operates the car parks, takes bookings through its own portal and processes parking payments.
- Your booking
- Is a contract between you and the airport, not with this website.
This site does not operate parking facilities, take bookings or process parking payments. Nothing here is a quote for a parking product, and no payment made to the airport passes through this website.
This site explains. The airport books.
Keeping those two jobs apart is the whole reason these terms exist. It also tells you quickly who to contact when something goes wrong on the day.
Use of the site
You may read these pages for personal, non-commercial purposes. The site is a reference, not a booking tool.
What you may do
- Read, bookmark and share links to any page on this site.
- Quote short extracts in your own writing, with a link back to the page you took them from.
- Print a page for your own trip planning.
What is not allowed
- Attempting to gain unauthorised access to any part of the site, its files or its hosting.
- Automated scraping or bulk copying of the site's content.
- Any use that slows the site down or disrupts service for other visitors.
We may restrict access if the site is being used in a way that interferes with normal operation. Ordinary reading, on any device, will never trigger that.
No booking relationship
Bookings for Melbourne Airport parking are completed on Melbourne Airport's own booking portal. This site has no access to booking records, payment systems or entry and exit gates, and cannot amend, cancel or refund anything.
Entry or exit gate will not open
Speak to the parking team on site or call +61 3 9297 1600. This website cannot open a barrier or override a gate system.
Payment taken but no booking shows
Payment records sit with the airport, not here. Take your confirmation reference and receipt to the parking support team so they can trace it.
Vehicle concern in a car park
Vehicle and site matters are handled by the operator on the ground. Contact them directly and keep your parking reference handy.
Rates or availability look different
Rates are set and published by the airport, and the airport's own page is the authoritative source at the moment you book.
If you are unsure whether an issue belongs to the airport or to us, send it through the contact page and we will tell you plainly where it belongs.
Accuracy of information
We aim to keep these pages accurate and current. Parking products, rates, booking rules and payment methods do change, and we cannot warrant that every detail is complete or up to date at the moment you read it.
Before you rely on a rate or a product name, check the airport's own published information. That is the authoritative source for what is available and what it costs on your dates.
What this means for you
- Treat this site as a starting point for comparing airport parking, not as a live price list.
- Confirm the product, entry and exit times, and the total on the airport's booking page before you pay.
- If a detail here looks out of step with the airport's page, the airport's page is right and ours needs an update.
Limitation of liability
To the extent permitted by law, this website and its operators are not liable for loss or damage arising from your use of the site or from reliance on information published here. That includes missed flights, parking costs you did not expect, and problems connected to bookings made with third parties.
Nothing in these terms excludes rights you hold under the Australian Consumer Law that cannot be excluded.
Intellectual property
Text and structure on this site are protected by applicable copyright law.
You may read, share links to, and quote short extracts with attribution. Reproducing substantial portions of the site's content without permission is not allowed.
External links
This site links out to other pages, including the Melbourne Airport booking portal and payment information. Those sites run under their own terms, privacy notices and practices. We do not control them and are not responsible for their content.
When you follow an outbound link, read that site's own policies before you enter personal or payment details. Useful starting points here are the rates and payment guide and the privacy policy.
One address, one phone number
Melbourne Airport parking support handles everything tied to a booking, a barrier or a vehicle on site. Reach them on +61 3 9297 1600 or write to [email protected] for questions about this website. Parking support operates 24 hours a day, seven days a week.
Changes to these terms
We may update these terms from time to time. The current version is published on this page, and continued use of the site after a change indicates that you accept it. When something material changes, the wording on this page changes with it, so this address always shows the version in force.
If you book parking after a change, the airport's terms apply to that booking and their published version governs the transaction.
Governing law
These terms are governed by the laws of Victoria, Australia. Any dispute arising in relation to this website is subject to the jurisdiction of the courts of Victoria.
Questions about these terms
Send them through the contact page and we will answer in plain language. If your question is about a booking, a rate you were charged or a gate that did not open, the parking team at Melbourne Airport is the right place to start.
This website: Arrivals Dr, Tullamarine VIC 3043, Australia
Parking support: +61 3 9297 1600, open 24 hours, 7 days a week
Website enquiries: [email protected]