Legal
Privacy Policy
This Privacy Policy explains how airportparkingmelbournes.com handles personal information collected through this website. It applies to visitors to this site and to anyone who submits an enquiry through our contact form.
It does not cover the Melbourne Airport booking portal, which is operated separately and governed by its own privacy terms. If you booked airport parking through the airport's own system, that booking and its records sit with the airport, not with this site.
Last reviewed: September 2026
Information we collect
We collect information you provide directly. That means your name, email address, and the content of any message you send through the contact form, including any travel dates or terminal details you choose to include.
We also collect limited technical information automatically when you visit the site, such as pages viewed and general device information. This is used for site operation and improvement.
What this looks like in practice
If you send a question about airport parking rates, terminal access, or a booking you are comparing, we hold only the details in that message plus the address you replied from. We do not require an account, and we do not ask for payment details through the contact form.
We use your details to answer your question — and nothing else
We use the information you provide to respond to your enquiry. If you ask a question about parking products, rates or terminal access, we use the details you supply to give you a relevant answer.
We do not use your information for unrelated marketing, and we do not sell it. If you asked about parking airport melbourne services and the answer depends on which terminal you are leaving from, that is the only thing we use your travel details for.
Cookies and analytics
This site uses cookies for basic functionality and to understand how visitors use the pages. You can control or delete cookies through your browser settings. Disabling cookies may affect how parts of the site work.
The two types of cookie you will encounter here
- Essential
- Keep the site working as expected during your visit, such as remembering your preference after you accept or decline optional cookies.
- Analytics
- Show us which pages people read and roughly where they leave, so we can keep the parking guidance useful. These tell us about page views, not about who you are.
More detail on the cookies we set, what they are for, and how long they last is available in our Cookie Policy.
Sharing and disclosure
We do not share your personal information with third parties except where required by law, or where necessary to operate the website through service providers who process data on our behalf.
Bookings made on the airport's portal
We do not have access to bookings made through Melbourne Airport's official portal. Those transactions are handled entirely by the airport, including any payment information you enter there.
Service providers
Website hosting and analytics providers process data on our behalf so the site stays online and readable. They act on our instructions, and they are not permitted to use your details for their own purposes.
Data retention
We retain enquiry information for as long as needed to respond and to keep a record of correspondence. After that period, information is deleted or anonymised.
You can request earlier deletion by contacting us. If your question was about melbourne airport parking options and you no longer need the reply on file, a short message is enough for us to remove it.
Your rights
You can request access to the personal information we hold about you, ask for corrections, or request deletion. Send requests via the contact page.
We will respond within a reasonable period and may ask you to verify your identity before acting on a request. Verification usually means confirming the email address you originally wrote from, so we do not release someone else's correspondence by mistake.
- Access — a copy of the enquiry details we hold about you.
- Correction — fixing a name, email address, or travel detail you gave us incorrectly.
- Deletion — removing your enquiry and its correspondence record.
Children's privacy
This site is not directed at children, and we do not knowingly collect personal information from anyone under 15.
If you believe a child has submitted information through this site, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time to reflect changes in how the site operates or in legal requirements. The current version is always published on this page. Continued use of the site after an update indicates acceptance of the revised policy.
When we update
The revised wording replaces the previous version on this page, and the review date at the top changes with it.
What stays the same
We still collect only what you send us, we still do not sell it, and we still do not have access to bookings made on the airport's portal.
If something looks wrong
Questions about a change can be sent through the contact page, and we will explain what changed and why.
Contact
Questions about this policy or about how your information is handled can be sent through the contact page on this website. We read every message and reply about the details you asked about, whether that is this policy or a comparison of airport parking at Tullamarine.
ContactFor matters relating to a booking
For matters relating to a Melbourne Airport parking booking, contact Melbourne Airport parking support on +61 3 9297 1600. The airport's support team handles bookings, changes, and refunds made through the official portal.
- Address:
- Arrivals Dr, Tullamarine VIC 3043, Australia
- Hours:
- Open 24 hours, 7 days a week
- Email:
- [email protected]